WHEEL MART · DIGITAL RMA
WARRANTY PORTAL
CUSTOMER RETURN AUTHORIZATION

Return first.
Decision after inspection.

A Digital RMA records the product coming back to Wheel Mart. Submitting an RMA does not create or send a vendor warranty claim.

01Customer submits return
02Wheel Mart receives & inspects
03Return decision is made
04Warranty review only if needed
Vendor claims are separate. Existing vendor claims remain hidden and untouched. A vendor claim is never created automatically from this RMA form.

Sign in to start an RMA

Use your Wheel Mart customer account. Your return will be saved only after the final review step.

READ-ONLY EXAMPLE

Filled RMA sample

SAMPLE · NOT SAVED
CustomerABC Tire Shop
Invoice1357313
ConditionUSED
Return Date09/14/2026
Product235/50R22 Tire
Quantity1
DOT / Serial1ABC 2DEF 1526
ReasonVibration / Unbalance
Detailed reason

Customer reports vibration at highway speed. Tire was returned to Wheel Mart for inspection. Photos show the complete tire, DOT number and suspected problem area.

What happens next?

Wheel Mart receives the RMA as Submitted / Pending Review, inspects the return, and then decides whether it is a normal return, rejected return, request for more information, or warranty review. Vendor claims remain separate.